Frequently Asked Questions

What is an escape room?

Escape rooms are adventures that force groups to work together in order to escape or find a treasure. You and your team will solve riddles, puzzles and other obstacles in order to complete the adventure.

How many people do we need?

Escape room capacity can vary. Our rooms can be played with as few as a couple people to as many as 8-10. (Check each room for specific limits.) Currently all of our rooms are private so once you book it no other teams can join your adventure.

Do you offer corporate team building events or birthday parties?

Of course! Check out our team building and birthday party pages to learn more.

Can kids play too?

Kids are more than welcome to play. All of our rooms are family friendly. In fact, we often have rooms designed specifically for younger audiences.

How much does it cost?

The price of our room depends on which adventure you choose. Generally, prices for 20 minute rooms are $17 per person while 60 minute rooms are $34 per person. (Prices are subject to change throughout the season.) Follow us on social media for promo codes and other discounts!

How do you book a room?

Simply click on the “Book A Room” link above and choose the number of participants, the date, and the room you would like to book. Dinner packages are also available as an added option. If you have any discount codes, you will be able to enter those at check-out.

How long does it take?

The actual times may vary depending on the experience you choose. We have rooms that last for as little as 20 minutes as well as rooms that last up to 1 hour.">here.

Where can I find the Leaderboard?

A link to our leaderboard can be found here.

What if I need special assistance or accommodations?

Simply send us an email using the contact us link or call us at 801-566-3798. We will do our best to assist you in any way we can.

Do you offer refunds?

Unfortunately, due to the nature of the activity and staffing requirements for bookings, there are no refunds in the event of cancellations or no-shows. But don't let that stop you! If you are running into a problem with your assigned time, contact us and given enough time, we will work with you to find a time or day that works.

Dinner Packages

For any questions about the dinner packages please see our Dinner Package page under Book tab.

Where are you located in Gardner Village?

We are located between the Chocolate Covered Wagon and Seven Gables Mercantile. For easy directions please click here.